1. Account eligibility
You must provide accurate registration information and have authority to act for the business connected to your vendor account. You are responsible for protecting login credentials and activity performed through your account.
2. Acceptable use
You may use the platform only for lawful business communication. You must not send deceptive, abusive, unsolicited, or prohibited content, interfere with the service, or attempt unauthorized access to other accounts or systems.
3. WhatsApp and third-party services
The platform may rely on WhatsApp and other third-party services. Your use is also subject to their applicable terms and policies. Availability can be affected by changes or interruptions in those services.
4. AI-generated responses
AI responses may not always be complete or accurate. Vendors are responsible for configuring business information, reviewing important activity, and ensuring that customer commitments, prices, and order decisions are appropriate.
5. Plans, tokens, and payments
Subscriptions provide access to the features and token capacity described for the selected plan. Fees are billed according to the chosen billing period. Plan limits, renewal details, and applicable charges are shown before purchase.
6. Suspension and termination
Access may be limited or terminated for non-payment, material policy violations, security risks, unlawful activity, or conduct that could harm customers, the platform, or third parties.
7. Contact
Questions about these terms can be sent to support@kasaflow.com.